Same Day Emergency Appointments

Intense pain that’s stopping you from going about your normal day (accompanied by swelling and bleeding) is a reason to contact us for an emergency appointment. If you have knocked or dislodged a tooth, time is of the essence as we may be able to fix your tooth back in place. If a tooth has been knocked out, place the tooth in milk (do not abrasively scrub, brush or clean the tooth and call us immediately.

If your breathing is impacted, or you have hit your head, do not contact us – contact 999 right away.

Non-emergencies include chipping a tooth and dislodging a filling or crown. We often receive emergency calls for these concerns, but rest assured, unless accompanied by extreme pain, these do not warrant a same-day emergency slot.

If you’re still unsure if your condition warrants an emergency slot, please contact us – it’s always better to have peace of mind either way.

Please call us as soon as possible in the morning if you are experiencing pain or discomfort, appointments are available daily but are allocated on a first-come first-serve basis. If you are in pain and we have no appointments left for the day we may ask you to come in and wait.

We will aim to see you as soon as we can but we ask that you kindly be patient as other patients have allocated appointments and we need to be respectful to all our patients. If the problem is not urgent, we may ask you to come and see us within the next two days.

Mon-Wed-Thu: 9:00 am – 6:00 pm
Tuesday: 9:00 am – 8:00 pm (Late evenings)
Fri-Sat: 9:00 am – 2:00 pm (We are open Saturdays)

We offer early morning, late evening, and weekend appointments to try to accommodate our patients, especially those who are committed to set working hours throughout the week.

Should you suffer a dental emergency, as one of our practice plan members, you can request help from the Worldwide Dental Emergency Assistance Scheme, which responds on a discretionary basis. Patients can seek the help of any dentist within a 15-mile radius away from Olive Tree Dental, and are reimbursed a portion of their emergency fee. The Scheme Manager will assess each case individually; in the majority of cases, approximately 80% of your fee is reimbursed, though we cannot state an exact amount as it is discretionary.

The Worldwide Dental Emergency Assistance Scheme has been set up to offer discretionary support and assistance to Olive Tree Dental Plan patients who request treatment following a Dental Trauma and / or dental emergency or diagnosis of Oral Cancer.

Providing you are part of one of our Membership Plans, you will have the opportunity to claim back certain treatment costs providing it has been in a Dental Trauma and/or dental emergency or diagnosis of Oral Cancer. The Scheme is a wholly discretionary scheme, not an insured scheme. It is funded by our Dental Plan Administrator to pay Benefits at the sole and absolute discretion of the Scheme Manager, so if you are unsure about what treatments are covered, please ask a member of our team prior to undergoing the treatment required.

Our in-surgery hours emergency fee is just £99, whilst our out-of-hours surgery fee is £249. This is competitively priced for the Reading area, and as part of our duty of care, we believe in keeping our emergency fee as cost-effective as possible for our patients.

As we are a member-based practice, we reward patients who prioritise their oral health and hygiene, by offering 10% off treatments, when you become an Olive Tree Dental member, and selecting one of our many affordable plans.

Our prices are set with the following in mind:

• The high quality of the products and technology used.
• The extensive skill of our dental professionals and clinical team.
• The trusted labs we work with to create outstanding dental restorations.
• The high standard of care that is delivered throughout the patient journey.
• The types of treatments that are made available.

*Terms and conditions apply. Written quotations are available on request from Wesleyan Bank Limited.
Credit facilities are subject to status and affordability checks and only available to UK residents over the age of 18.